Understanding Communication: Bridging Frames of Reference

Devotional

Sermon Summary

Sermon Clips

"Building trust and understanding requires us to expand our frame of reference. This means being open to learning about others' experiences and perspectives, which can help us avoid negative judgments and foster more meaningful connections. By doing so, we can transform potential conflicts into opportunities for growth and deeper understanding." [00:08:41]

"When we understand people's frames of reference, we're less quick to judge. When we don't understand the other person's frame of reference, we judge them negatively. My intentions were good, but I wasn't thinking of my wife's frame of reference. What will my wife enjoy? What does she find pleasure in?" [00:08:41]

"What's interesting is that everybody thinks that their frame of reference is the normal frame of reference. And that everybody is pretty much like that. You don't know you're poor. Very often as a child you don't know you're rich. So everybody sort of assumes that their frame of reference is the normal frame of reference." [00:09:42]

"The more I identify who I am and the more I get to know you, whether you are a friend or my boss or my cousin or my spouse, the more I understand your frame of reference. And what happens when I understand your frame of reference? Then this area in the center begins to grow." [00:11:01]

"When we are misunderstanding somebody, there is one important thing that we must do to correct the situation. Two words. Suspend judgment. I tend to make judgments very quickly. Eunice is irresponsible. That's all there is. I mean, what's there to understand? She's irresponsible." [00:24:09]

"Every time we express something negative, it's a form of rejection towards the other person. And remember earlier I said when we experience rejection, it's probably the most harsh of all of the negative emotions that we experience in life. And so this idea of speaking negatively is a form of rejection." [00:30:30]

"Feedback is the key to appropriate change. You can fill in the word appropriate, but it's a key to change. It's also the source of growth. So once we understand these expectations and we suspend judgment and we stop making negative attributions and we enlarge our understanding of each other's frame of reference, now we're free to change." [00:31:06]

"When we see things in the category of differences rather than in the category of wrong, we see things more easily in the category of differences if we're suspending judgment rather than if we've already decided that that's foolishness or that's ignorance or that's dumb or that's rude or that's unkind." [00:31:06]

"What we do when we want to live together in peace, in love, in a caring, warm, growing relationship, is that we want to suspend judgment, because when we judge quickly, we usually judge negatively. We want to ask, how do I understand this behavior, these words that I'm not sure what they mean right now." [00:34:11]

"And then you start to examine the other person's frame of reference, and all of a sudden you understand why they did what they did, why they said what they said, and you say, oh, well, they were actually kindly intentioned. They wanted to do the right thing. They were trying to, this was, they were trying to, you know, to be generous." [00:34:11]

"But together then we move forward understanding each other's motives and intentions, understanding each other's frameworks or frames of reference, understanding how I can change my wife, understanding how she can change so that we can better serve each other, my boss understanding how his frame of reference works." [00:35:26]

"Now, the question then arises, well, how do we understand this situation with Eunice? Why did she say, the dish fell from my hand and it is dead? What are you supposed to do with that? Well, we'll find out later. Let's keep going here. So now we have this frame of reference." [00:23:12]

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