Transformative Leadership: From Control to Inspiration

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Death Valley in California is considered one of the hottest places on earth, has the world's highest recorded temperature, 134 degrees, and not only is hot, it's dry, the average rainfall is about one inch in a given year. There was actually a 40 month period in which only half an inch of rain fell. So because it's so hot and dry, nothing grows there, probably why they call it Death Valley. [00:04:25]

But interestingly, in the winter of 2005, for some unexplained reason, six inches of rain fell in just a very brief period. And sure enough, just a short time later, what happened was wild flowers popped up and carpeted the entire valley, just literally just what came up everywhere. It turns out it wasn't dead after all, it was just lying dormant. [00:04:55]

See, the seeds were there when the conditions changed, then the seeds were able to grow to be nourished, and they grew and the wild flowers popped up. And so I use this as a metaphor to say that in a sense people are a lot like those seats, the potential, the talent, the greatness is there. It might be lying dormant, it might be unseen, but it's there. It's in the people. [00:05:14]

Our job as leaders is to be like a gardener, creating conditions for the seeds to flourish, for the people to flourish. And just like the life and the power is in the seed, the life and the power is in the people. And as leaders, we are gardeners creating conditions, not mechanics that go around fixing things and fixing people, but rather gardeners in a natural system, creating conditions for people to grow and to flourish, and the life and the power is in the people. [00:05:48]

So kind of one of the premises of this book is that the world has changed, and yet our style of leadership has not, or at least it's not kept pace. With this changing world, most leaders and organizations today are still operating out of a base style we might call command and control. There's more traditional top down hierarchical type of thing. [00:07:54]

And yet it's not the world we're operating in today with all the changes that have hit us, that technology, the pace of change, the amount of change, the type of change, disruption. Now we've got generative ai. The implications of this are enormous, but also how work itself has changed. It's far more collaborative, interdependent team-based. [00:08:39]

The workforce has changed where we have as many as five generations with completely different expectations, especially the younger generations, gen Z. And when don't we engage in a different way entirely? And then the workplace has changed where suddenly remote work, hybrid work, and intentionally flexible work are options today in a way they weren't just a few years ago. [00:09:00]

And then finally, there's so much choice. We've gone from multiple choice to infinite choice where someone I can live here and work there. So people have choices and options in an unparalleled way today. So all these forces of change have put a premium on the need really to attract and retain talent when talent has so many options and choices, but also need to collaborate and innovate so we stay relevant in a changing disruptive world. [00:09:24]

The old way of leading command and control will not produce those outcomes. You can't really command and control your way to a high trust culture that inspires people. So we can be a talent magnet. You can't command and control your way to the collaboration and innovation that's needed today. We need a new way to lead in a new world of work. [00:09:51]

And I call it instead of command and control, I call it trust and inspire in contrast to command and control. And the idea is that it's different, not in degree, but different in kind. So I could just give a couple of contrast. So command and control, I manage things and people and trust and inspire. I manage things, but I lead people. [00:10:13]

So I'm not against management. We need good management. We need great management of things, systems, structures of the strategy of the numbers of the business. We manage things, but we lead people because people don't want to be managed, but people do want to be led command and control. I can achieve compliance, a good thing, trust inspire. It elicits commitment, which is doing the right thing. It includes compliance, but so much more command and control. [00:10:32]

It's I require trust and inspire. I inspire command and control as I tell trust and inspire. I show command and control. It's boss, trust, inspire, it's coach, command and control. I try to contain people control. I'm not sure what, I've got to keep 'em in line, trust, inspire and try to unleash and release people, their talent, their capabilities, because the life and the power is in the people, like it is in the seed. [00:10:55]

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