Mastering Memorable Communication in Leadership and Speaking

Devotional

Sermon Summary

Sermon Clips

"I prepared a speech that time and I want it to be entertaining. I want it to be informative, wanted to be interesting. You guided people through an exercise in memorization. You wanted them to remember very certain things. That's true. As you walked off that stage and they walked out of that arena 10 years later, the woman remembered not just that you spoke and that you were good, she remembered your points." [00:03:26]

"When I was in graduate school however many years ago, that was a lot. I was asked to speak at a chapel for a Christian high school in the area. I was living in Dallas. And so I was sitting in my little efficiency apartment and I mean efficient, like you could do everything at one time from one spot, one of those kind apartments bars on the window, not a great part of Dallas. And I thought to myself, here comes another chapel, another unknown chapel speaker. These kids don't care. They're high school." [00:04:20]

"And I decided in that moment I was going to create a talk for high school students at a Christian school chapel that they would actually remember. That was actually my goal. And I taught this story from the Old Testament about this guy named Naman and he has leprosy. And I tell the whole story, and I finished the narrative, the Old Testament narrative with this one idea to understand why submit and apply, to understand why submit and apply." [00:05:03]

"Three years later, I'm standing in the college ministry of this same church that had the high school and I'm welcoming college students. And in walks this guy with some guys and he looks up at me, he said, Hey, you spoke at my chapel. I'm like, where? He said, here at the such and such academy. And he looks up and he says to understand why submit and apply and just walk down in the room. It really was a defining moment." [00:05:40]

"People say when it comes to leadership, they say they want character, but they always follow clarity. Yes, they say they want character. We want somebody who's a great whatever. But at the end of the day, we intuitively, instinctively follow clarity. And that's what we always say. People will not move into confusion. Yeah. They will not follow you if they're confused about where you're taking them." [00:08:02]

"I think the thing that breaks my heart, and I think for every leader, this is a question we should all wrestle to the ground. In fact, for every person, what breaks your heart? Organizations have been built around that question. And the thing that has consistently broken my heart since college days when I first started in ministry was watching people make decisions that undermined their own success, undermined their own happiness and undermined their own relationships." [00:10:32]

"I don't feel like I'm ready until there's something inside of me that is more concerned about them getting what I have to say than them liking me. And I'm like everybody else. I want to be liked. I don't want to look stupid or sound stupid, but I just know. And I tell our communicators all the time, until you are concerned about the guy on the back row who's not coming back, or the woman who finally got her boyfriend to come, and he's going to give it one shot." [00:12:21]

"The first one is what do they need to know? What is the one thing that needs to be communicated? It's on page 180 7 of you communicating for a change. These are the five questions that I honestly keep in front of me. I get stuck all the time. And when I do, that's when I pull out these questions because it's this simple. And usually I've confused myself. And if the speaker is confused." [00:13:08]

"I want people to be in the middle of a decision and remember, oh yeah, my friends determine the direction and quality of my life. My friends determine the direction and quality of my life. I want there to be enough rhetoric around these statements and balance around these statements that they actually pop into people's minds at critical times. So yeah, I don't think I can do that very well with three or four or five things." [00:13:48]

"And the action can actually be a, do you need to walk out of here and do something specific? Or the do may be to think differently or to believe differently, or to imagine differently or to respond differently. But there has to be, in most messages, not every message, but in most messages, messages, there has to be a call to action. And again, the call to action in some cases for what I do, and even in talking to leaders, is sometimes just a think different or embrace a different perspective on something or see the world different or see people different." [00:19:55]

"I want things to come to people's minds when they're making big decisions. And the only way to do that is to make it bite-size and memorable and portable. And to say it enough times that people can remember it. And for me, I've been speaking or preaching at North Point for 23 years. There are things that I drop into messages the same way, say it the same way, over and over and over. Every 5, 6, 8 messages." [00:22:06]

"So there's a lot of these big life principles that once they're condensed to something memorable and portable, they become part of the conversation. And so that's one of the great things about, again, being able to pastor in the same city with the same congregation for years. You create those kinds of things. But as you know, that's important in business, in business there to be language." [00:23:04]

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