Embracing Curiosity: Leadership for Innovation and Growth

Devotional

Sermon Summary

Sermon Clips

We naturally resist anything that we can't control because we feel out of control and nobody wants to feel out of control. And we resist things that we initially don't understand. It's just human nature. And the reason control is a factor is that when something new is introduced or worse forced on us, we feel, like I said, we feel out of control. We feel off balance. So we resist in order to maintain or regain our balance. Again, it's just natural and in some instances it's necessary. [06:43]

When our identity or what we perceive gives us worth is tied to accomplishment. A product, an organization, our reputation, or even ideas, anything that threatens those things will feel personal to us. Like a personal attack, again, attack an idea that I've built my reputation or career on, and I feel attack. So what do I do? I'm going to push back, which means I run the risk of pushing back on a great idea because it threatens not my ideas, it threatens me. [07:40]

Great leaders disciplined themselves to choose curious over critic and choose student over expert. And here's the thing, and I just mentioned this. If we don't get that right, if we don't get that right, our initial response to new and untried and unproven has the potential to impact the culture of our departments or our entire organization. So as leaders, we have to check ourselves when we feel that knee jerk reaction to say, that won't work. [10:08]

I will be a student first and a critic second, or not at all. I will be a student first, regardless of how outlandish or crazy or expensive. I will be a student first and a critic second, or not at all. It not at all. I mean, I won't be a critic at all, but I'm definitely going to be a student. In other words, we decide that before I critique something new, I need to commit to understanding it, which means I have to ask questions, not critical questions. [12:56]

The next generation product rarely comes from the previous generation. This is a quote I have written down that has followed me from office to office for years. The next generation product rarely comes from the previous generation, which means we have to listen to the generation coming along behind us. And then also in that same book, he talks about the temptation for leaders, older leaders or successful leaders to want to straddle the ditch. [15:00]

Innovation in any industry generally happens at the edges. So we have to listen to people on the edges of our organization or our industry. That's where the fresh ideas come from. And whenever possible to allow them within the context of an organization to take some risk to fund some projects, fund some things, let them try some things, and then not to punish failure. That's a big no-no. You punish failure of people. Quit. [15:51]

If we're numbering these, don't avoid the contrarians. And you know what I mean by a contrarian? Definitely. They're not just asking hard questions. They come across, they're against everything. And they're not even really negative people. They just see the world differently. And you need those people. And one of the reasons they bring value to a board or to a decision-making environment is they have a tendency to kind of punch holes in our Complacency. [18:06]

You got to have that voice. You got to have those voices. You got to have the right people in the room and who need to aspire to be the dumbest person in the room, not the smartest person in the room. So anyway, don't avoid contrarians. We need all those voices. And don't take it personally. Again, this is when it goes back to what I said earlier, we all have to look in the mirror and ask, is this fear? Is it pride? Is it ego? [21:39]

They give their team members a budget and then time to experiment with ideas. Even if the projects fail, again, they don't penalize failure. The point being, here's an organization that wants the best ideas and the brightest people, and so they reward them with the opportunity to try things and to do things. And all of this flows from the fact that they have attempted to build basically a learning organization or a culture that values learning over just being right all the time. [22:52]

If you think there is resistance to new and innovative in your organization, trust me, there is probably no organization in the world that is more stuck or tends to be stuck in the past and don't do it differently than the church. Because in our world, things are so tied to theology. People feel like you're going against God to mess with certain things, experiment around the edges. The model of how you do stuff becomes a theological issue. [24:16]

If you want to lead an organization that innovates, it starts with you. It starts with your response to ideas. Not that the innovation is your idea, it's your response to those ideas. So you got to remember that when someone brings you a new idea, no matter how crazy it is, be a student first, ask questions, get curious. And when you find something worth testing, then you invest in it. The next big breakthrough. [25:41]

The next big breakthrough. It's not going to come from the people who are guarding the status quo. That never happens. It'll come from those who are willing to learn and experiment and listen. And as leaders, we need to create the space and provide the resources for that to happen. And we're the ones that control the budgets oftentimes. So consequently, that really is up to us. [26:14]

Ask a question about this sermon