Empathy is hard because people often listen in order to fix, power up, shut down, or manage their own feelings instead of actually entering another person’s experience. The tension between facts and feelings is real, because feelings do not make reality disappear, but Jesus shows that truth and deep compassion do not have to compete.
John brings that tension into the grief of Mary and Martha at Lazarus’s tomb. Mary’s question, “If you had been here,” carries the ache behind so many hard questions about pain, loss, and God’s seeming delay. Jesus does not correct her grief, rush past her lament, or offer a tidy answer. Jesus sees her sobbing, feels the weight of death, becomes deeply moved in spirit, and weeps.
Jesus reveals a God who is not grossed out by human emotion or unmoved by human pain. Jesus resonates with the grief around him like a tuning fork, and his anger rises against death because death is not how things are supposed to be. Jesus weeps because he loves, and the depth of grief reveals the depth of love. John records the hard questions because those questions are safe to bring near Jesus.
Jesus then stands before the tomb where Lazarus has been dead four days, where “he stinketh” and all hope is gone. Jesus asks for trust, not because suffering is simple, but because the glory of God is about to be revealed. John defines that glory through the cross, so Lazarus coming out of the tomb points forward to Jesus entering death himself and coming out the other side. Jesus possesses power over death, yet Jesus first stands with people in their sorrow.
Empathy is choosing to see what is on the other side of self. Empathy does not mean agreement, surrendering truth, or doing everything another person wants. Empathy means climbing into another person’s skin long enough to understand why life looks and feels the way it does from there. Jesus gets people, including their fears, frustrations, rough edges, pet sins, and shame.
Empathy becomes practical through moments: ask questions and hold space. The practice resists the impulse to interrupt, assume the worst, offer a fix, or wait for another person to stop talking. Jesus invites ashamed people into fresh starts, welcomes hard questions without fear, and forms transformed people who treat others as they themselves long to be treated. Empathy is what belonging feels like.
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Key Takeaways
- 1. Jesus gets grief before fixing it [49:35] Jesus does not approach Lazarus’s death as a detached problem to solve. Jesus enters the wailing, the confusion, and the anger of those who loved Lazarus. Christ’s power does not make compassion unnecessary. Christ’s compassion reveals what his power is for. [49:35]
- 2. Hard questions are safe with Jesus [52:37] John preserves the questions about why Jesus did not prevent Lazarus’s death because honest faith does not require neat explanations. Jesus is not threatened by accusations, doubt, or lament. Questions can become a place of encounter when they are brought to the one who knows pain from the inside. [52:37]
- 3. Empathy chooses another person’s vantage point [01:03:52] Empathy does not call every perspective correct, but it refuses to reduce people to their most confusing opinions or decisions. Love asks what has shaped a person before announcing a verdict about that person. Understanding another’s experience can make room for truth without using truth as a weapon. [63:52]
- 4. Ask questions and hold space [01:10:12] Empathy grows through a deliberate rhythm of curiosity and patience. Questions slow down the instinct to fix, defend, or make another person’s story about personal discomfort. Holding space communicates that another person’s pain is not an inconvenience to be managed. [70:12]
- 5. Empathy is what belonging feels like [01:14:07] Belonging takes shape when people know they will not be immediately misunderstood or mischaracterized. Jesus creates that kind of welcome by knowing people fully and moving toward them with compassion. A community becomes believable when its love remains present in the middle of difference, shame, pain, and unanswered questions.
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Youtube Chapters
- [00:00] - Welcome
- [30:13] - The Blind Spot of Trying to Fix
- [37:26] - What Empathy Really Is
- [39:23] - Facts, Feelings, and Following Jesus
- [41:33] - Made to Belong Through Empathy
- [45:40] - Mary’s Hard Question for Jesus
- [47:31] - Jesus Weeps at Lazarus’s Tomb
- [53:33] - Take Away the Stone
- [56:32] - Glory, the Cross, and Trust
- [58:52] - Lazarus, Come Out
- [62:08] - Jesus Gets You
- [63:52] - Choosing to See What Is Beyond Self
- [65:40] - Empathy in a Hostage Negotiation
- [70:12] - Ask Questions and Hold Space
- [74:07] - Empathy Is What Belonging Feels Like