Building High-Performance Teams: Keys to Success

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Select performance-oriented people. If it's a team that's doing something, you need to hire doers, not just thinkers. It's easier to educate a doer than to activate a thinker. Very offensive. We talked about that last time, number two, so, so again, number one, select performance-oriented people. Position them for maximum impact. [00:00:38]

High-performance teams need that. What and why? Because that defines the win. And teams like to win. If we don't define the win, teams define their own win. And sometimes it's not. They might set the bar a little low. So they can win, right? Because I want to feel like I won, right? [00:01:18]

Organizations do what they're organized to do. So we need to make sure as leaders, that our organization is organized to support the what that we're asking our teams to engage with. And then number four is to orchestrate and evaluate everything. Everything gets orchestrated that this is how we do it here. [00:01:52]

Orchestration is predictability, evaluation is progress. And again, high-performance teams, they don't necessarily always want to be told how to do something, but what needs to be clear? And if there's a sense of orchestration and an evaluation, then things will get better because high-performance teams want to make things more efficient, less complex, and they want to make things better. [00:02:13]

Our fully exploited strengths are always the greatest value add to our organization, not our marginally improved weaknesses, because a weakness is just always going to be a weakness. So when that's the situation, I think this is when we literally or symbolically raise our hand and say, Hey, I would like to have an opportunity to either shift more of my time to X. [00:04:09]

I think I can add greater impact on the team if I had a different responsibility or a different assignment, and a secure leader or manager, when somebody comes to them and says, essentially, I want to make you more successful by being more successful, well then even if there's not anything I can do immediately, and generally you can't do anything immediately. [00:04:43]

One of my questions I always ask in one-on-ones is, what do you wish you could do more of? If you could rewrite your job description or the way it says on my little card is, what do you wish you could spend more time doing? Well, that opens up the door to a high-performance person saying, you know what? [00:05:50]

So when your skillset and your natural internal wiring is lined up with your passion and your interest, you're going to love your job because you're going to do something you're naturally good at. You're going to do something you're skilled at, and you're going to do something you're passionate about. So the responsibility of finding the intersection of those three things, the responsibility really belongs to both the employee. [00:09:45]

People come into the organization are rarely going to be optimally positioned for a variety of reasons. But over time, if our systems are good and our culture is good, and if we're paying attention and if they have permission to raise their hand, if we're asking good questions in our one-on-one, if we're doing employee satisfaction surveys. [00:10:44]

A high-performance team is made up of people who have discovered how to create greater overlap of those three things. And it's both their responsibility and our responsibility as managers to help them do that. There's a gentleman on our staff, I tempted to say his name, but I won't. He's been with us for 20 years. [00:12:26]

High-performance teams are made up of people who are high-performance oriented, but again, they're bringing a skillset and they're bringing their passion. And again, you get those things lined up, position them. It's gold. And then get out of the way, right? Because amazing things are going to happen. [00:13:49]

You don't want to waste the opportunity to learn from what you don't want to do. Goodness, that is exactly right. Yeah. Don't waste your sorrow, right? That's the name of a book I read years ago. Don't Waste Your Sorrows. It wasn't about this. As long as we're learning and feeling like, okay, I'm learning about what I don't want to do, what I'm not good at. [00:14:51]

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